Support Services
There’s more to HIT than EHR, and we do it all.
Comprehensive HIT Services
The EHR is just one component of your organization’s technological health. There’s a lot more to keeping your organization’s technology needs on track, and we’re here to help. Whatever your needs are, we can meet them.
What We Offer
Enterprise Resource Planning (ERP)
Keeping operational costs low and profitability high is the key to success in any organization, but none so much as those in the healthcare sector. A modern and well-deployed ERP system helps hospitals and medical offices improve operational efficiencies while reducing inventory and labor costs.
Moving data away from disparate legacy systems onto a single, comprehensive platform will allow your organization to consolidate and better organize confidential data and create efficient and reliable processes across your entire network. Properly designed and optimized ERP systems allow your organization to enhance all of its functions – from accounts and finance to human resources – and keep track of patient payments, as well as monitor expenses.
Selecting, implementing and optimizing an ERP system can be a long and laborious process. MedFirst has the specialized knowledge and experience to guide your organization through this complicated but fundamentally important process.
Security Services
Healthcare organizations are entrusted with extremely sensitive patient data, requiring them to shore up any and all threats to data breaches. MedFirst can navigate complicated compliance demands, current IT systems, healthcare IT staff needs and concerns, and industry best practices to ensure your data is safe and secure.
Ancillary Services
Ancillary care, whether diagnostic, therapeutic, or custodial services, is one of the fastest growing sectors of healthcare, representing nearly 30% of medical spending today. Ancillary care services are typically managed by different applications that get integrated into the EHR, and the effectiveness of that integration and of the procedures and protocols surrounding ancillary services are critical to the operational success of your organization. MedFirst helps healthcare organizations identify weaknesses in ancillary services and implement efficiencies to improve operational outcomes and patient care.
Staffing Services
With over 3500 Healthcare Information Technology consultants on our team, no matter the size, structure, or particular needs of your organization, we can provide the ideal team of qualified staff. Our consultants are proficient with all the major HIT systems including (but not limited to) Epic, Cerner, Meditech, Allscripts, McKesson, and Siemens and have experience across all aspects of healthcare technology. There is no problem MedFirst cannot identify, plan for, or solve.
COVID-19 Support
The COVID-19 pandemic has necessitated a considerable shift in the way patients interact with medical providers and accelerated the move toward telemedicine, patient portals, and other virtual care methodologies. MedFirst can help your organization ramp up your virtual capabilities and coordinate the technology modifications needed to address the many challenges of COVID-19.
Telecom Services
MedFirst partners with industry-leading professionals and service providers to offer a full suite of Telecommunication services for your healthcare organization. From system audits to system implementations and management, MedFirst has the tools to meet all of your telecom needs.
Our telecom services include:
Telecom Expense Management
Cloud/VoIP Services
Call Centers
Carrier Services
Conference Calling
Telecom Expense Management (TEM)
Equipment Inventory Management
System Audits